CST- Prince Frederick, MD (ID#004)

Prince Frederick, Maryland

Post Date: 06/30/2017 Job ID: JN -062017-8937

Scope of project: This company supplies medical equipment such as walkers, canes, wheelchairs and other medical equipment to current customers. The majority of their business is based around oxygen and respiratory systems.

Industry: Healthcare

Hourly Rate: $14/hour depending on experience

Employment Type: Monday-Friday 8am-5pm - Contract-to-hire

Work Environment : This role is NOT in a Call Center

Job Requirements:

  • Candidates must be able to pass a drug and background check.
  • Experience with durable medical equipment and/or healthcare
  • Strong phone etiquette
  • 2-5 years of customer service experience
  • Must be able to work in a fast-paced, high-stress environment
  • Ability to work independently and as part of a team; flexibility and able to multitask and adapt in a fast-faced environment
  • Knowledge of workers compensation rules and regulations is a plus
  • Knowledge of HCPS, ICD 9 and CPT codes is a plus

Job Responsibilities:

  • Handle incoming requests for various medical services and products
  • Transmit purchase orders and affiliated documents
  • Respond to incoming calls and communicate with customers and be responsive to customer requests
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