Call Center Nurse 3191

Overland Park, Kansas

Post Date: 08/29/2017 Job ID: JN -062017-8906

Leading Pharmaceutical company currently seeking Registered Nurses to work in Call Center for Long Term Contract
Job Title: Call Center Nurse II
Location: Overland Park, KS
Description: Shift: 11:30a-8p, five days per week

Drug of support: AUSTEDO

Drug overview:
AUSTEDO is a prescription medicine that is used to treat the involuntary movements
(chorea) of Huntington s disease. AUSTEDO does not cure the cause of the involuntary movements, and it does not treat other symptoms of Huntington s disease, such as problems with thinking or emotions.

Required requirements:
KS licensed registered nurse
4 years of clinical experience
Computer/Typing Experience with minimal mistakes
Customer Service Experience
Telephonic Experience
Longevity at previous employers and either no or limited gaps in employment

Job Duties:
Educates patients, their families and healthcare professionals in the use of the organization's products and services. Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions. Prepares and distributes educational and instructional material (e.g., booklets, promotional kits). May expand patient pool through participation in referral and screening programs. Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and healthcare professionals. - Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills - Builds knowledge of the organization, processes and customers - Solves a range of straightforward problems - Analyzes possible solutions using standard procedures

Education Required:
Undergraduate/BA/BS degree in applicable discipline and 3-5 Yrs of related experience.
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