Chargeback Specialist (ID#014)

North Wales, Pennsylvania

Post Date: 07/10/2017 Job ID: JN -072017-8991
Chargeback Specialist

A growing pharmaceutical company in the North Wales, PA area is looking for a Chargeback Specialist. This is a long-term contract position, M-F, 8am-5pm.

Position Description
The Chargeback Specialist will be responsible for the review and validation of debit memos submitted for chargebacks through Revitas CARS with complete accuracy. The incumbent will also resolve chargeback errors, communicate with wholesalers on a daily basis and manage the largest chargeback account resulting in more than $12 Billion in annual chargebacks.
  • Analyze daily chargeback transactions to ensure chargebacks are accurately issued within 3-5 days in Revitas CARS system.
  • Primary analyst responsible for researching and investigating chargeback errors to proactively mitigate systematic issues with accounts.
  • Provide analysis of accounts for management review.
  • Primary contact for customers, national account managers and inter-departmental areas (pricing, accounts receivable, government pricing, finance, returns, rebates, IT and EDI).
  • Act as lead and expert in all aspects of Wholesaler accounts.
  • Ability to identify issues with accounts that could lead to revenue leakage and notify management while providing potential solutions to resolve issues.
  • Provide analytical review of indirect sales reporting to Account Managers, Branded Business Unit and Government Pricing team.
  • Provide chargeback and indirect sales data for management review to ensure customers are not overpaid and customer performance is accurately reflected in reporting.
  • Manage relationship with Wholesalers to identify, fix and resolve chargeback related issues.
  • Responsible for scheduling and leading regularly scheduled Wholesaler conference calls to address issues and mitigate rejections to save time on the reprocessing of errors.
  • Analyze customer deductions to determine if valid and work closely with the Accounts Receivable team to provide support to resolve chargeback deductions reconciliation issues.
Chargeback Specialist Requirements
  • Bachelor Degree Preferred, High School Diploma or GED Required.
  • Minimum 3 years of Pharmaceutical experience in large corporate setting in functions such as Accounting or Finance.
  • Ability to work independently and with a team.
  • Good verbal and written communication skills.
  • Organized, detail oriented, have the ability to multi-task and manage changing priorities.
  • Experience with Revitas CARS preferred.
  • Proficient in use of Word and Excel.

EOE/ADA
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