The Staffing Resource Group, Inc
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Customer Service Representative
Posted: 10/11/2024
2024-10-11
2024-12-07
Employment Type:
Direct Hire
Division: Life Sciences
Job Number: JN -102024-19764
State: Connecticut
Job Description
Customer Service Representative (Part-time)
Provide dependable, quality customer service including responses to product inquiries, efficient order coordination and processing, and routine problem solving.
Primary Responsibilities:
EOE/ADA
#AVS
#LI-SRG17
- Title: Customer Service Representative
- Location: Norwich, CT
- Industry: Pharmaceutical
- Salary: $22/hr.
- Employment Type: Direct Placement
- Hours: 7:30am -4pm (Part-time - 3 days a week)
Provide dependable, quality customer service including responses to product inquiries, efficient order coordination and processing, and routine problem solving.
Primary Responsibilities:
- Process all orders for shipment, including necessary documentation (e.g. packing lists, health certificates, etc.).
- Communicate availability of product to customers.
- Communicate with customers via telephone, email and fax re: quotes, deliveries, product information and confirmations.
- Resolve routine customer problems and/or complaints.
- Coordinate deliveries with production, incubation, packing and shipping and freight forwarders.
- Provide backup for co-workers as needed.
- Perform all other related duties as assigned.
- General office working conditions.
- The noise level in the work environment is usually quiet.
- While performing the duties of this job, the employee must occasionally move about inside the office to access file cabinets, office machinery, etc.
- Regularly operates a computer and other office productivity machinery, such as a calculator, copy machine, fax machine and computer printer.
- Regularly provides information to and receives information from/through various technologies, media, sources and contacts. Must be able to accurately exchange information in these situations.
- Frequent lifting and bending.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- High school diploma or General Education Degree (G.E.D.). Associate s degree (A.A./A.S.) or equivalent preferred.
- 3-5 years related experience.
- An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
- Other: Excellent communication skills, computer skills
EOE/ADA
#AVS
#LI-SRG17
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Unlock your next career opportunity in Norwich, Connecticut! Nestled in the charming region of Southeastern Connecticut, Norwich offers a perfect blend of scenic beauty, historical landmarks like the Leffingwell House Museum, and cultural richness. From exploring the renowned Slater Memorial Museum to catching a show at the Spirit of Broadway Theater, there is no shortage of activities to enjoy. With its proximity to the Mohegan Sun Arena and the Connecticut Sun WNBA team, as well as scenic parks like Mohegan Park and the Thames River, Norwich is a hidden gem waiting to be discovered. Start your job search today and envision a rewarding career in this vibrant and flourishing community!
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