Desktop O&M Technician

Reston, VA

Posted: 01/08/2019 Job Number: JN -032019-10513
SRG is looking for a Desktop O&M Technician at our Reston, VA location:

Title: Desktop O&M Technician
Location: Reston, VA
Industry: Defense
Salary: Depends on experience
Job Type: Contract to hire
  • The Desktop Support Tech is responsible for testing, repairing and deploying a wide variety of servers and workstations in support of a global telecommunications network.
  • This technician is required to make lowest repairable unit (LRU) repairs for servers, workstations and associated peripheral devices such as keyboards and mice.
  • On a daily basis the Desktop Support Tech is required to monitor actions for a timely repair to meet the customer Service Level Target (SLT).
  • Additionally, the technician is responsible for documenting their actions in a Database Management System, which serves as a knowledge base used as a reference for researching issues.
  • The employee has full discretion and independent judgment as it relates to the incident tickets. As long as he remains within budget and scope the manager as full autonomy as it relates to the team and its resources. Outside of the incident framework the employee does not have approving authority for major monetary decisions.

Qualifications
  • Active TS/SCI with Full Scope Polygraph level security clearance
  • Two (2) years of college in a computer field and four (4) years of related experience or any equivalent combination of relevant education or experience for a total of six (6) years. Progressive relevant training and/or certification may be substituted for one (1) year of education or experience requirements.
  • Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint)
  • Must have experience with CPC operating System & peripheral knowledge, basic understanding of PC to network connectivity, basic understanding of DHCP
About Us: SRG Government Services (SRG) is a leading provider of information technology, training, engineering, accounting and intelligence analytical services for agencies in the intelligence, defense, homeland security, cyber security, and federal civilian markets. SRG utilizes an innovative approach to identify and qualify talent that is unique to the federal contracting industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent
EOE/ADA
(ID#005)
#clearance
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.