IT Support Technician Largo (ID#002)

Largo, FL

Post Date: 01/19/2018 Job ID: JN -012018-9530
IT Support Specialist:

SRG offers the industry flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services in the clinical, manufacturing, medical and scientific fields. Through our innovative approach and proprietary database of over one million professionals, SRG Life Sciences offers ready access to the talents that drive today's rapid paced and competitive landscape. Additionally, SRG Life Sciences has a proven track record of placing cross-functional roles such as Information Technology, Accounting and Finance, Engineering, Professional and Government Services for our Life Sciences clients.
  • Title: IT Support Specialist
  • Location: St Petersburg, FL
  • Industry: Medical, IT
  • Job Duties:
    • installing and configuring computer hardware, software, systems, networks, printers and scanners
    • planning and undertaking scheduled maintenance upgrades
    • setting up accounts for staff, ensuring that they know how to log in
    • solving password problems
    • talking to clients and computer users to determine the nature of any problems they encounter
    • responding to breakdowns
    • Identify, implement, and train on agency-wide chat, collaboration, and meeting/conferencing platforms (e.g., Basecamp, Yammer, Skype, JoinMe)
    • Plan/manage installation, maintenance, repair, updates, and upgrades on agency PC and Mac hardware and software
    • investigating, diagnosing and solving computer software and hardware faults
    • repairing equipment and replacing parts
    • Support a staff of 160. 90% Windows
  • Education:
    • 3+ years of related experience and/or training required
    • Excellent communication skills, both written and oral to analyze and solve technical problems via multiple communication channels
    • Ability to write procedures, and policies.
    • Ability to perform calculations for budget management
    • Work experience with
    • PCs, Mac hardware/software,
    • MS Office products.
    • Microsoft technologies (Servers and Active Directory)
    • Cloud technologies (Office365)
    • Exposure to telephone systems (VOIP)
  • Employment Type: Contract to Hire

Keyword search string: Agile Software Engineer .NET HTML Object Oriented SaaS Visual Studios Developer Development Develops Programming Web, Support, Help Desk
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