Patient Care Coordinator

Murray, KY

Posted: 01/10/2019 Industry: Other - Cleared Job Number: JN -012019-10387

Customer Service/Patient Care Coordinator

We are currently hiring several Patient Care Coordinators for temp-to-hire positions in Murray, KY.

Location: Murray, KY
Industry: Medical/Healthcare
Employment Type: Temp-to-Hire
Salary: $10-11/hour depending on education and experience

  • High school diploma or GED equivalent
  • Candidates must be able to pass a drug and background check
  • 2-5+ years of customer service experience
  • Experience with medical equipment/administrative record management and/or healthcare is strongly preferred
  • Excellent phone etiquette; Strong sense of urgency and responsiveness to customers
  • Ability to speak clearly and persuasively in positive or negative situations; Listen and gain clarification; Respond well to questions
  • Ability to write clearly and informatively; Present numerical data effectively; Able to read and interpret written information
  • Must be able to work in a fast-paced, high-stress environment
  • Ability to work independently and as part of a team; flexibility and able to multitask and adapt in a fast-faced environment

Job Duties:
  • Responsible for contacting locations and working in conjunction with them in the scheduling of 36-60 month CAP patients.
  • Will ensure tickets are opened in the location and confirm all aspects of the delivery is done.
  • Will work directly with patients when necessary.
  • Work extensively in e-Intake and IMBS as needed.
  • Coordinates with patients and locations on all necessary reorders through e-Intake.
  • Verifies orders are complete and accurate.
  • Maintains accuracy and quality control throughout patient contact and inputs accurately.
  • Accurately transcribes patient profile over telephone.
  • Certain functions require outbound calling and data entry.
  • Communicate effectively with location employees, patients and referral sources both verbally and in writing to ensure questions and concerns are processed in a timely manner
  • Performs other duties as required or assigned

About Us: SRG offers the industry flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services in the commercial, clinical, manufacturing, medical and scientific fields. Through our innovative approach and proprietary database of over one million professionals, SRG offers ready access to the talents that drive today's rapid paced and competitive landscape. Additionally, SRG has a proven track record of placing cross-functional roles such as Information Technology, Accounting and Finance, Engineering, Life Sciences, Professional and Government Services to our diverse client portfolio. For more opportunities or information go to

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