ServiceNow Architect

District of Columbia, DC

Posted: 11/06/2018 Job Number: JN -112018-10237
The Architect, Enterprise Service Management is responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment for the use of ServiceNow Service Portal, Service Portfolio and Service Catalog. This role will participate in the ServiceNow implementation and participate in the delivery of strategic technologies during solution development. This role will maintain relationships with strategic development partners to ensure high quality delivery of all aspects of solution development. In an operational setting, the Solution Consultant is responsible for solution design, consultation, and oversight of a project development team. They provide design perspectives to the process teams to maintain consistency, stability and supportability of the solution and processes. This individual needs to stay current on the vendor s solution capabilities and product roadmap and maintain the organizational roadmap for the solution.
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