Client Services Specialist

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

• Title: Client Services Specialist
• Location: Greenville, NC (remote but onsite when necessary)
• Industry: Pharmaceutical
• Hours: Monday-Friday; 8:00 am 5:00 pm (does have some flexibility)
• Salary: $25$/ hour paid weekly with benefits options
• Employment Type: Long Term Contract (potential for extension through April 2024)

Job Summary:

This position works with the Client Services team, internal technical teams, Business Development, and customers. The role will require high level of accuracy and communication skills. The qualified individual is expected to apply technology to help improve and optimize business processes including invoicing, forecasting, quotes generation, contracts management. .

Job Scope:
Meticulous data entry in ERP system to enable contract billing and forecasting
Generate reports from ERP system or process ERP data in Excel or other software to develop various reports
Utilize various software (Word, Excel, and other technology) to create and improve templates for various routine client facing documents and reports
Represent Client Services during client meetings and/or teleconferences to gather information to prepare various reports
Process forward billing work orders to generate invoices for various project specific items and services
Assist with drafting of quotes and RFI documents for clients
Assist with generation of training material for ERP processes and be part of the training team
Creatively apply technology to improve business processes and systems to gain efficiency
Assist other Client Services members when needed to ensure the overall group s goals and deliverables are met

Job Requirements:

Bachelor s degree in Management Information Systems or related field
At least 3 years of relevant experience preferred