Data Entry Operator
Greenwood, SC 29646 US | Fully Remote TELECOMMUTE
Job Description
SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.
Environment: A global leader and trusted supplier in the pharma, biotech and specialty ingredients markets. Headquartered in Basel, Switzerland, the company is focused on advanced manufacturing, high-quality control systems, regulatory expertise, and research and development (R&D) capabilities. The company s products and services include active pharmaceutical ingredients (API), stem cell therapies, drinking water sanitizers, vitamin B compounds, organic personal care ingredients, industrial preservatives and microbial control solution to combat viruses, bacteria and other dangerous pathogens.
Overview: The Digital Commerce organization is driving a digital transformation and is seeking a talented Digital Customer Service Administrator to support digital applications and tools. This role is remote with flexible working hours, however, our ideal candidate will be located on the East coast. The Digital Customer Service Administrator will support customer service and data management activities for e-commerce, digital applications, and tools. This role will be a cross-functional partner for IT, marketing, customer service, sales, and customers. Self-motivated candidates must be able to work independently, providing excellent customer service with a high attention to detail and data management.
Title: Data Entry Operator
Location: Greenwood, SC (remote)
Industry: Pharmaceutical
Hours: Monday - Friday: 12-15 hours a week. Schedule is flexible, but must be within core business hours to align with supervisor.
Salary: $20.00/hr based on experience - paid weekly (Benefits Available)
Employment Type: Long Term contract
Job Duties:
- Facilitate registration and onboarding of new users requesting access to digital applications
- Monitor and respond to email correspondence from internal and external users to ensure successful usage of digital applications
- Provide troubleshooting support and quality customer service with users via email
- Support data entry and administration within digital applications
- Support data entry and data management activities across platforms and tools
- Support data hygiene activities
- Support data updates within digital applications
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Experience with Microsoft Outlook and Office applications
- Experience with customer service
- Experience with data entry
- Experience with Salesforce, Adobe products, and SAP preferred but not required
EOE/ADA
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For more than 30 years, SRG4 has worked with clients in Fortune 100 corporations, as well as emerging and rapid growth companies, located throughout the United States and globally.
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