Field Service Tech

Field Service Tech

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

Title: Field Service Tech

Salary: Based on experience

Schedule: Mon-Fri, 8am-5pm

Employment Type: Direct Hire

The Field Service Technician will oversee and execute preventive and corrective maintenance activities at various secondary packaging equipment in food and beverage manufacturing plants. The incumbent will possess excellent customer relations skills and must be qualified to do mechanical and electrical adjustments, trouble shoot and repair equipment.

Responsibilities:

Manage and execute preventive and corrective maintenance activities.

Participate in installation activities with packaging OEM companies.

Manage and monitor validation of machine settings according to machine setting guidelines and specifications.

Document customer activities and line performance of the installed customer production lines.

o Review customer activities

o Initiate follow up tasks

o Manage performance expectations of equipment

Comply with the requirements and other duties as assigned by management.

Comply with all company regulations.

Requirements:

Minimum Engineering Associates degree in Mechanical Engineer, Electrical, Electronic, Industrial or related field required

• 5 years minimum of prior experience in the industry and/or 3 years in the same position.
• Experience with Word, PowerPoint and Excel Advanced.
• English; fluent in speaking and writing.
• Bi-Lingual preferred (Spanish, Italian, German).
• Motivation and creativity management.
• Empathy and adaptation skills.
• Able to grow and change.
• Customer oriented.
• Entrepreneurial attitude.
• Quality and results oriented.
• Communication.
• Teamwork.
• Change management.
• Efficient management.
• Talent management.

Skills:

• Negotiation with clients.
• Maintenance management.
• Industrial processes.
• Packaging machines.
• Strategic planning.
• Customer service.
• Office handling.

Knowledge:

• Strong electro mechanical background
• Knowledge and experience in the food and beverage industry.
• Knowledge and experience in the packaging industry.
• Knowledge and experience in packaging equipment.
• Knowledge and experience in maintenance management

Travel Requirements:

Must be available for domestic and international travel as needed.

EOE/ADA

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