Patient Care Coordinator

Mt. Arlington, NJ 07856

Posted: 02/04/2025 Employment Type: Direct Hire Division: Commercial Job Number: JN -022025-20202 State: New Jersey

Job Description

Patient Care Coordinator

Title: Patient Care Coordinator
Location: Mt. Arlington, NJ
Industry: Healthcare
Salary: $40,000 & up, depending on experience
Schedule: Tuesday-Saturday, 8am to 5pm (Sunday and Monday off)
Employment Type: Direct Hire

Responsibilities
We are seeking a dedicated Hospital Liaison to join our team. In this position, you are responsible for working in conjunction with an assigned hospital s Case Management / Continuing Care staff and personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services. Facilitates delivery and set-up of equipment at point of discharge. Educates the patient and/or caregiver on the safe use and maintenance of the equipment.

Essential Job Duties and Responsibilities

  • Adheres to company policies and procedures in regards to using personnel protective safety equipment and services provided by the company
  • Assists in resolving customer equipment problems under emergency conditions
  • Assists with implementation of quality improvement programs to meet company and JCAHO standards
  • Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle s safe operations
  • Complete and submit all required paperwork requirements (Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Clinical Liaison Activity Logs, etc.) and special information reports with specific deadlines in a timely fashion
  • Completes shipping papers when transporting hazardous materials
  • Coordinates the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-up
  • Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
  • Develops basic reimbursement knowledge, completely documents all information required to ensure reimbursement of equipment, products and services
  • Develops technical knowledge, as appropriate, of the HME or respiratory products
  • Identify, maintain, and develop relationships with hospital personal: case managers, social workers, physicians, nursing, etc.
  • Maintains assigned company vehicle in a clean and safe working condition
  • Prepares and maintains written company records to include invoices, work orders, manifests and logs
  • Provide or assist with In-services training seminars and/or CEU programs
  • Reports equipment hazards and/or product incidents as required
  • Represent company at local, regional and other assigned trade shows
  • Travel via company vehicle required to patient s homes for set-ups and reoccurring delivery
Qualifications
  • Employment is contingent on Background investigation & Drug screen (company-wide)
  • Valid driver s license in state of residence with a clean driving record
  • High school diploma or GED equivalent, required
  • LPN/CNA/EMT encouraged to apply!
  • Experience with medical equipment & terminology, preferred
  • Experience with medical billing practices and of billing reimbursement, preferred
  • Experience in the medical field and administrative record management, preferred
  • Three years of related work experience, preferred


SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

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