Hospital Liaison

Hospital Liaison

Title: Hospital Liaison
Location: Sparks, NV
Industry: Healthcare
Salary: Up to $23/hr.
Employment Type: Direct Hire
Shift: Tuesday - Saturday 8:30am-5pm (Sunday and Monday off)

Responsibilities
We are seeking a dedicated Hospital Liaison to join our team. In this position, you are responsible for working in conjunction with an assigned hospital s Case Management / Continuing Care staff and personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services. Facilitates delivery and set-up of equipment at point of discharge. Educates the patient and/or caregiver on the safe use and maintenance of the equipment.

Essential Job Duties and Responsibilities

• Adheres to company policies and procedures in regard to using personnel protective safety equipment and services provided by the company
• Assists in resolving customer equipment problems under emergency conditions
• Assists with implementation of quality improvement programs to meet company and JCAHO standards
• Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle s safe operations
• Complete and submit all required paperwork requirements (Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Clinical Liaison Activity Logs, etc.) and special information reports with specific deadlines in a timely fashion
• Completes shipping papers when transporting hazardous materials
• Coordinates the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-up
• Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
• Develops basic reimbursement knowledge, and completes reimbursement documentation to ensure reimbursement of equipment, products and services
• Develops technical knowledge, as appropriate, of the HME or respiratory products
• Identify, maintain, and develop relationships with hospital personnel: case managers, social workers, physicians, nursing, etc.
• Maintains assigned company vehicle in a clean and safe working condition
• Prepares and maintains written company records to include invoices, work orders, manifests and logs
• Processes all orders and required paperwork in a timely and accurate manner
• Provide or assist with In-services training seminars and/or CEU programs
• Reports equipment hazards and/or product incidents as required
• Represent company at local, regional and other assigned trade shows
• Performs other duties as assigned
• Travel via company vehicle required to patient s homes for set-ups and reoccurring delivery

• High school diploma or GED equivalent, required
• LPN/CNA/EMT encouraged to apply!
• Experience with medical equipment & terminology, preferred
• Experience with medical billing practices and of billing reimbursement, preferred
• Experience in the medical field and administrative record management, preferred
• Three years of related work experience, preferred
• Employment is contingent on a Background investigation & Drug screen (company-wide)
• Valid driver s license in state of residence with a clean driving record

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

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