IT Enterprise Systems Manager

Honolulu, HI

Posted: 05/12/2023 Division: Government/DOD Job Number: JN -032023-16634

Job Description

IT Enterprise Systems Manager

Location: Honolulu, HI

Industry: Dept. of Defense

Salary: $130k - $140k/yr.

Clearance: Active Secret


  • Bachelor's Degree in a related field preferred.
  • Must meet at least one baseline certification under the IAT III position category per DoD 8570.01-M upon the date of hire.
  • Must meet designated Computing Environment (CE) certifications (Microsoft 365 Certified: Modern Desktop Administrator Associate) within 6 months of hire date.
  • Knowledge and minimum 2 years of experience in the management of an enterprise-level management system such as Microsoft SCOM/SCCM, Microsoft Operating Systems, and AD Organizational Unit administration.
  • Knowledge and experience with Army Golden Master and pertinent computer equipment characteristics to maintain, configure, upgrade, repair, and monitor enterprise servers and client computers.
  • Experience in the development of installation/patch packages for the implementation of enterprise systems software changes and new operating system releases.
  • Strong understanding of TCP/IP network architecture and implementation.
  • Knowledge and understanding of the associated IA principles and framework applied to ensure information assurance and security of those services.
  • Enterprise System Administration experience on the Microsoft Windows platform, and an understanding of a wide array of server-grade applications including Lotus Notes, Windows DNS, IIS, Apache, SharePoint, SAN/NAS, VM, Patch Management, and LDAP.


  • Participate in the design, planning, installation, and support of operating systems, applications, and services.
  • Participate in the management of OSD process building, capturing, and updating Windows 10 images.
    • Windows Desktop OS Deployment.
    • Maintain endpoint imaging deployment tasks including optimization of deployment/management processes.
    • Create and maintain driver packages for supported systems (HP Desktops/Workstations, Laptops, All-in-ones).
  • Participate in SCCM Application Publishing for Windows workstations.
  • Customize device collections for targeted installation/reporting for Windows desktops.
  • Customize software packages/installs for 3rd party applications and Software Updates for Windows desktops.
  • Maintain system documentation, and inventory management, and provide customized reports.
  • Ongoing endpoint management for client Windows workstation, including OS version upgrades and monthly patch roll-outs to all PLWN-supported systems/devices.
  • Deploy and manage the Configuration Manager client across multiple sites/locations.
  • Deploy, troubleshoot, and manage Bit locker encryption on Windows workstation devices.
  • Liaises with end-users, management, and other systems departments.
  • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; makes repairs and corrections where required.
  • Perform routine problem analysis and resolution design for systems and applications.
  • Perform and test routine system backups and restores.
  • Maintain reports regarding system downtime, plans for preventative maintenance, and disaster recovery.
  • Create and maintain documentation of IT configuration, processes, and procedures
  • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department management
  • Participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements
  • Exercises independent judgment in the planning, scheduling, organizing, controlling, and monitoring of IT projects



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