IT Help Desk Technician

Sparks, NV 33765

Posted: 08/30/2024 Employment Type: Direct Hire Division: Life Sciences Job Number: JN -082024-19534 State: Nevada

Job Description

IT Help Desk Technician

Title:
IT Help Desk Technician
Industry: Food/ Beverage
Location: Sparks, NV (Onsite)
Schedule: Monday- Friday 8am-5pm (Flexible Schedule)
Pay Rate: $26-28/hr. depending on experience
Employment Type: Direct Hire with Benefits

Client Summary: Our client creates with care and innovates with purpose. They produce clean, authentic, and versatile beverage solutions that make every sip so much better, all with a determined pursuit of sustainably sourced, quality ingredients. Each bottle filled comes with a commitment to natural ingredients, extraordinary taste, high standards of service, and trade ingenuity.


Job Summary: As the IT Help Desk Technician, you will provide 1st level technical support for determining, resolving, or escalating technical problems. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Engaging with employees throughout the company, you will immediately impact the efficiency of our operations and overall growth.

Key Responsibilities:
  • Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance.
  • Monitor helpdesk system as level-one support and respond quickly as needed.
  • Build computers; Laptops, desktops
  • Maintain computer systems and act as support if any system goes down
  • Scanners and copiers basic knowledge
  • Install, configure, and upgrade PC software
  • Other essential or non-essential duties may be assigned
Qualifications:
  • High school diploma or equivalent required; Associate s or Bachelor s degree in Information Technology, Computer Science, or a related field preferred.
  • Two years of experience in IT
  • Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
  • Ability to deploy, configure and support operating systems on desktop, laptop, and mobile
  • Ability to maintain the confidentiality of company information
  • Excellent written and verbal communication skills, ability to communicate with and lead technical and non-technical people at all levels of an organization, in various functions in stressful situations
The Sweet Stuff:
  • A fun, dynamic working environment with a growing, energetic, and passionate team
  • A diverse and inclusive environment where everyone is welcome
  • Breakrooms stocked with our delicious products
  • Management that uplifts and nurtures talent & provides continuing education
  • Promotion of health and wellness
  • Company-sponsored fun events

SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent. For more exciting opportunities please visit our website at www.srg-us.com

EOE/ADA
IND123
#LI-SRG6

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About Sparks, NV

Ready to take the next step in your career? Explore job opportunities in the vibrant area around Sparks, Nevada! Nestled in the heart of the Silver State, this region boasts a plethora of opportunities for growth and success. With easy access to Lake Tahoe, historic Virginia City, and the world-renowned Burning Man festival, Sparks offers a unique blend of outdoor adventures and cultural experiences. Indulge in local delicacies like Basque cuisine, catch a show at the Pioneer Center for the Performing Arts, or cheer on the Reno Aces at Greater Nevada Field. Discover the charm of this region and unlock your potential - start your job search in Sparks, NV today!