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PC Technician

Little Creek/Virginia Beach, VA

Posted: 01/05/2023 Division: Government/DOD Job Number: JN -012023-16179

Job Description

PC Technician Active TS/SCI Clearance Required

Location: Little Creek, VA
Industry: Defense
Employment Type: Long-term contract (PTO and comprehensive benefits included)

Job Description: PC Technicians will be responsible for software and hardware installation and configuration. Maintain and repair a variety of equipment, install drivers, update systems firmware and BIOS, install Local Area Networks (LANs) and Virtual LANs. Must have excellent troubleshooting skills along with exceptional organizing and time management skills. PC Technician candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. Must be customer service-oriented, articulate and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Candidates may be required to provision and maintain mobile devices (NIPR/SIPR/Gray).

Qualifications:
  • TS/SCI clearance is required
  • At least 3 years of previous experience working as a PC Technician
  • Required certification (employment is contingent upon keeping required certifications current): DOD 8570 IAT Level I or higher (A+ CE, Network+ CE, SSVP, CCNA Security)
  • Preferred Education: Associate's Degree in Computer Science or a related field
  • Preferred Experience:
    • LAN/WAN network experience
    • Knowledge of internet security and data privacy principles
  • Preferred Certifications: CompTIA A+, CompTIA Security+, and/or any Microsoft Windows 7/10 or Server 2012/2016 certifications
Job Duties:
  • Installing, configuring, and maintaining desktop and laptop PCs and peripherals such as printers
  • Installing and configuring application and operating system software and upgrades
  • Troubleshooting and repairing hardware and network connectivity issues
  • Removing old equipment and performing data migration to new machines
  • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades; Maintain an inventory of hardware within a lab environment
  • Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
  • Analyzing and making recommendations for hardware and software standardization
  • Create and maintain user accounts with a lab environment
  • Document lessons learned from repairs and fixes
  • Offer technical support and teach users how to utilize system functionality
About Us: SRG Government Services (SRG) is a leading provider of information technology, training, engineering, accounting and intelligence analytical services for agencies in the intelligence, defense, homeland security, cyber security, and federal civilian markets. SRG utilizes an innovative approach to identify and qualify talent that is unique to the federal contracting industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

Keywords: PT Technician, Helpdesk, Service desk, IT Support, IT Specialist, Support Specialist, A+ CE, Network+ CE, SSVP, MCSA, MCSE, Security+ CE, SEC+, GSEC, SSCP, CCNA - Security, CISA, CISSP, CASP, GCIH, GCED

EOE/ADA
#clearance
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