Customer Service Representative

Customer Service Representative

SRG4 offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG4 utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

Be part of a growing specialty pharmacy team making a difference in patients lives!

Start Date: 7/21/2025
Industry: Specialty Pharmacy Care
Work Location: Overland Park, KS (100% onsite)
Employment Type: Contract with potential permanent opportunities based on performance
Pay: $19/hr
Shift: M-F 8AM-4:30PM

Overview:
Be part of a dynamic and mission-driven specialty pharmacy team dedicated to making a difference in patients lives. You ll help simplify a complex system, ensuring patients can access life-changing therapies faster and with greater support. This is an ideal role for someone who thrives on helping others, enjoys problem-solving, and wants to build a career in the growing healthcare and pharmacy services industry.

Our client enables a healthier world by supporting our healthcare customers on the path to commercialization across the pharma, biotech, and nutrition markets. By combining technological insight with world-class manufacturing, scientific expertise, and process excellence we help our customers to deliver new and innovative medicines that help treat a wide range of diseases.

Responsibilities:

• Receiving and triaging inbound phone calls.
• Receiving and completing scheduling calls via dialer or outbound queues.
• Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
• Contacting physicians for missing or required information.
• Processes document intake queue for pharmacy technician processing.
• Prepares shipping materials for packing stations
• Performs other related duties as assigned by management.
  

• High school diploma, general education degree (GED)
• Customer service experience strongly preferred, pharmacy or healthcare background a plus.
• Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)
• Ability to function in a high-volume, fast-paced environment.
• Dependable and team-oriented with a strong work ethic

Why You ll Love It Here:
Make an Impact: Be part of the solution help patients access specialty therapies and feel supported every step of the way.
Culture of Excellence: Work in an environment that embraces change, challenges you to grow, and sets the highest standards for itself and the industry.
A Winning Team: Join a team that focuses on staying ahead with innovative technology, top-tier services, and a drive to be the best.
Respect & Collaboration: Thrive in a culture that values healthy communication, respect for everyone, and teamwork to achieve outstanding results.
Inspiration with Purpose: Be inspired by patient-first solutions your work directly helps people live healthier lives.
Growth & Stability: Start with a contract position that could grow into a permanent role, all while gaining valuable experience in a rapidly expanding healthcare sector.


Ready to make a real difference in patients lives while building your career? Apply today!

EOE/AOE